Waste Management News

Bespoke training courses

January 2012

reversing assistant leafletWith ever increasing budget pressures our clients are litter picking leaflet
requesting employee training courses that they can deliver in-house.
We have the pedigree for designing training courses that meet industry accreditation standard.
Our courses are tried, tested and popular with both clients and their employees.

 

   

HSE call for proper training and supervision

January 2012

In the latest waste and recycling ebulletin, issued by the HSE, they call for proper training and supervision.
IN-YEAR FATALITIES RISE SHARPLY
"We want to encourage employers to take this opportunity to review control measures, procedures and systems of work to ensure they remain effective and employees are properly trained and supervised" Read the full bulletin......
   

Wrexham County Council confirm training requirement

January 2012

We are delighted to receive confirmation from Wrexham County Borough Council for our training services. We will start training for their frontline waste and recycling operatives in early February and conclude the programme during March of this year. Training will consist of Safe Working Practices-street collections and Reversing Assistant.
   

Success in HSE inspections

January 2012

We are very pleased to report that many of our clients have received positive reports from recent HSE inspections. Our training courses Reversing Assistant and Safe Working Practices- street collections have been used to up-skill our client’s workforce which has helped to contribute towards the positive outcome from a recent round of inspections.

Where observations have been made, in some cases this is the development of an in-house trainer, we will be working with our clients in order that they continue the good work already achieved.

Our Train–The-Trainer programme will meet the requirement of the observations.

   

Waste Management Training Programme

January 2012

Our training programme encompasses a blend of Classroom based presentations, Group exercises, Video presentations, Practical application and Written assessment.

Using our Train-The-Trainer programme provides an opportunity for your own in-house trainer to take corrective action, on the street, if performance needs adjustment or improvement. Tool box talks can be both informative and practical.

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CIWM JOURNAL, Editorial, December 2011

December 2011

EDUCATION & TRAININGciwm_spread

Skilled, confident staff lead to slicker, more professional service at a time when squeezed budgets demand more from the frontline. Read More........

 

 





 

   

CUSTOMER CARE at the forefront of CHESHIRE EAST waste services

December 2011

Frontline services are under ever closer scrutiny and substandard delivery with bad attitudes being a source of customer complaint. Cheshire East council were keen to support their staff in helping them to deliver a service that met today’s high standards.

Delivering a positive customer experience was a theme that ran throughout the training courses we delivered.

Following the completion of the waste transformation process the authority undertook a door knocking exercise to gauge customer perception of the new service. Read More.............

The following is an extract of the comments householders provided:

  • Bin-men are wonderful
  • Brilliant service
  • Bin-men have vastly improved recently
  • Excellent bin-men
  • Pleased with bin-men
  • Bin-men are brilliant
   

WASTE MANAGEMENT TRAINING network expands

November 2011

dsc_0352 copyFollowing the Franchised training partnership between ourselves and Blaenau Gwent CBC earlier this year ( News-April 2011) the authority are now providing Torfaen CBC with Health & Safety training for their frontline waste and recycling operatives. We are very pleased that our Reversing Assistant training is being provided to 60+ waste and recycling operatives in the first phase. Read More......  

   

Waste Management Training Course statistics

October 2011

During the first 6 months of this financial year (2011/12) we have provided the waste industry with more than 400 hours of training and development for frontline personnel. In that period our training courses have attracted more than 600 delegate attendances.

   

Delegate Feedback from our training

July 2011

All our training courses provide an opportunity for the delegates to provide feedback. Feedback is provided anonymously with delegates encouraged to be open and honest with their comments. The following is a selection of the comments made;

  • An illuminating, informative and well-taught course
  • Very good course. Thought it would be boring, but was very interesting.
  • I found the training informative and a big help in my daily duties giving me a better understanding of daily work duties for both drivers and loaders
  • Very well presented, possibly a little to long
  • The trainer was polite, well-mannered and spoke clearly so we could understand
  • Very good and helpful for future work
  • Very good course
  • Comprehensive and through course, well presented
  • Very clear. Enjoyed.
  • Excellent course, very well presented
   

Cheshire East agency staff receive Manual Handling training

July 2011

Throughout the waste transformation project a number of agency staff were needed to dsc_0506 copy2
help with a range of customer facing support services. These
people were given IOSH accredited Manual Handling training.








   

MANUAL HANDLING training for Cheshire East

July 2011

This month we have spent time delivering Manual Handling training for frontline operatives based at the Crewe depot. IOSH accredited manual handling training will play a key part of the transformation process for Cheshire East.

   

WASTE MANAGEMENT TRAINING courses re-accredited by CIWM

June 2011

All training courses in our modular programme have recently received their accreditation by the Chartered Institution of Wastes Management (CIWM). For many of our Health & Safety training courses this is the second period of accreditation since their first development in 2007. All courses are accredited until 2013. View Accreditation benefits.......

   

Franchised Training Audit completed at BLEANAU GWENT CBC

June 2011

We are pleased that Bleanau Gwent CBC has undergone a very successful audit of the training they provide for their waste / recycling operatives. It is a requirement of the franchised partnership arrangement that training programmes are audited by-annually. All documentation was inspected and a visit made to operatives working on site. Read More......

   

WASTE MANAGEMENT TRAINING progresses at BLEANAU GWENT CBC

May 2011

Following the formation of our partnership with Bleanau Gwent CBC, training for their waste and recycling operatives is progressing. Justin Hodges, their nominated trainer has delivered Reversing Assistant training to all 60+ operatives. Read More.....

   

WASTE TRANSFORMATION programme ROLL-OUT starts at CHESHIRE EAST council

May 2011

Phase one of the transformation programme go’s live in the first week of May. The first phase includes former boroughs, Congleton plus Crewe and Nantwich. We are managing a number of interim collection crews to support the roll-out to ensure a smooth transition from the previous mix of Kerbside sort and wheeled bin to a fully comingled wheeled bin service. Read More....

   

WASTE MANAGEMENT TRAINING at the SWANSEA CITY COUNCIL

May 2011

Swansea city, street cleansing operatives receive Reversing Assistant training. Following a programme to train all street cleansing operatives in September 2010, these newly appointed workers receive their training from Justin.

   

FRANCHISED TRAINING agreed with BLEANAU GWENT CBC

April 2011


We are very pleased to be working with BLEANAU GWENT CBC to help them up-skill their workforce. Bleanau Gwent have identified employee Justin Hodges, Environment and Neighbourhood Services Health and Safety Advisor, as their appointed person to deliver health & safety training to all employees engaged on Waste, Recycling and Street Scene operations. Justin has been trained by us in the use of our accredited training courses and will deliver the training to the Bleanau Gwent employees. Read More......
   

Working in partnership with CHESHIRE EAST council

April 2011

We have been engaged by Cheshire East council to provide management support and employee training as the authority rationalises its waste and recycling service. The newly formed (2009) unitary authority combines half of Cheshire County Council and includes the former boroughs of Macclesfield, Congleton and Crewe and Nantwich. It is expected that efficiency savings in excess of £1 million will be realised and up-skilling 200 front line operatives will contribute towards this achievement. Read More

   

Train-The-Trainer brings wider benefits for BLEANAU GWENT CBC

April 2011

Following the training and development of BGCBC employee Justin Hodges, to deliver accredited Health and Safety training for the authority’s frontline waste and recycling employees, Justin is appointed to deliver training directly for AJFWM. As demand grows for our services we need intermittent support to deliver training courses for our clients. Following our approach to Alan Reed, Chief Neighbourhood Services Officer at Bleanau Gwent CBC, it was agreed Justin would deliver training for neighbouring authorities on behalf of AJFWM. We are indebted to Alan for this consent. Read More

   

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